Now Hiring: Are you a driven, motivated and experienced developer ? We are hiring for the position of Developer

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Developer

Contractual
ZERGAW is looking for an out-standing, creative, disciplined, energetic, sociable and talented developer. Requirements: BSc in Computer Science, Software Engineering, Information Systems or related fields, Lives in Addis Ababa, Ethiopia, Demonstrable and measurable experiences in Flutter, A good understanding of PHP (Laravel) and Python, A good knowledge and experience on diversified frontend and backend frameworks, Adequate experience on server and database management, Excellent customer service orientation. Note:Candidate CV must list all his/her flutter based projects, and other software projects that can be physically demonstrated.

Customer Support

Contractual
ZERGAW is looking for an out-standing, creative, disciplined, energetic, sociable and talented customer support expert. Job Description: Identifying customer needs and helping customers use specific features, Responding to customer queries in a timely and accurate way, via phone, email or chat, Monitor customer complaints from Phone call and reach out to provide assistance, Inform customers about new features and functionalities, Ensuring that customers are satisfied with products or services, Working with a team of CSRs and other departments to find appropriate solutions. Requirements: General education degree, or equivalent, Familiarity with technology is a plus, Multitasking and fast learner, Ability to stay calm when customers are stressed or upset, Comfortable using computers, Excellent communication and problem-solving skills, Patience when handling tough cases, Time-management skills, Ability to answer a high volume of calls and/or emails daily.

Technical Sales Agent

Fulltime
ZERGAW is looking for an out-standing technical sales agent. We are looking for creative, disciplined, energetic, sociable and talented candidates. Qualifying to our work environment and personal work performance might lead to full-time employment in our company. Requirements: Bachelor’s degree in Information Technology, Computer Science, Information Science and other related fields, passionate on selling technology services, strong and quality verbal and written communication skills with at least English and Amharic languages (Other local language is a plus), willing to work by foot with frequent mobility, Ability to listen, understand and convince potential client, enjoy and willing to dress professionally from sales perspective, proficient in Microsoft Office Families (Word, PowerPoint, Excel . . .), and flexible to take different assignments and tasks. Additionally, potential candidates should also be between 18-30 years old, lives in Addis Ababa and have 0 year of working experience.

Technical Sales Agent

External Sales
ZERGAW is looking for an out-standing technical sales agent. We are looking for creative, disciplined, energetic, sociable and talented candidates. Qualifying to our work environment and personal work performance might lead to full-time employment in our company. Requirements: Bachelor’s degree in Information Technology, Computer Science, Information Science and other related fields, passionate on selling technology services, strong and quality verbal and written communication skills with at least English and Amharic languages (Other local language is a plus), willing to work by foot with frequent mobility, Ability to listen, understand and convince potential client, enjoy and willing to dress professionally from sales perspective, proficient in Microsoft Office Families (Word, PowerPoint, Excel . . .), and flexible to take different assignments and tasks. Additionally, potential candidates should also be between 18-30 years old, lives in Addis Ababa and have 0 year of working experience.

Head of Sales

Full time
ZERGAW is looking for an out-standing, devoted, experienced technical sales expert. We are looking for creative, disciplined, energetic, sociable and talented candidates. Requirements: Bachelor Degree in Marketing Management, Business and related fields, At least 5 years experience in Sales and Sales Management (preferably in technology areas), Strong understand of the Ethiopian technology market, Experience in development and implementation of sales strategy and plan, Strong leadership, team work and team building skills, Experience in customer relationship management and strength in problem solving, issue resolution, ability to work in a deadline driven work environment, attention to details and ability to multitask. Responsibility: developing sales target, strategy and plan, lead implementation of the strategy and plan to meet the target, overseeing activities and performance of sales persons and teams, capacity building of sales persons and teams, reporting target, strategy, plan and performance of sales to management, and achieve successful synergy with customer support and technical team to effectively implement ZERGAW's service.

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